Burn + Redeem not working, after it worked previously

[0x343]

Burning and Redeeming
Approve Burn Tokens (1/1)
Allows our certified Manifold extension to burn your tokens from 0x…cb50
Transaction failed. Please try again. If it fails again, please contact support.

For - Trench dot Fantasy | Manifold
Using profile my wallet.
Of which I have burned and minted a few items before.

I use Rabby.

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[dongqtm]

Hi!

Sorry for the issue you are having. Want to confirm a few things so we can investigate this further.
Could you tell us which tokens did you choose for redeem that caused the error please? Was it " it doesn’t look like anything to me" or “Use copy reproduce process adapt modify” or “Hole #123”.

Another thing that would be super helpful is if you could share with us the error log.
Before you approve the tokens, right click on the screen and hit “inspect”, then choose “Console” on the top right corner. Once the error pop up please share with us the error log here.

Thank you!

[dongqtm]

Hi!

We were able to investigate and found that the reason for the error is because the limit for the burn has been reached. The limit for the burn is 69. The website shows 66 but there are 3 unredeemed tokens.
So sorry for this confusion we are working on getting this error better displayed asap.

Please let us know if you need anything else!

[0x343]

Thank you. That makes sense.

I guess there’s a UI issue that needs to be addressed on the manifold end in order to represent that and avoid use confusion.

[dongqtm]

Yep definitely, we are deploying the fix to this issue asap. Thank you for the feedbacks