Claim Page error when minting on Mobile

Manifold Support Questions
1

Hello community,

I have a collector trying to mint one of my editions on manifold claim page and he’s having this error. I set up the mobile mint option with infura and everything seems to be exactly has the tutorial.

Any thoughts of what can be causing this?

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2

Thanks for letting us know - Can you include the link to the claim page? Do you have a link of the transaction where this happened?

3

Here’s the link to the claim page

The transaction was attempt by one of my collectors