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What is your wallet address? 0xD7d1484539eA3C4E313Bc0e9244276D58AF82fDD
A summary of the issue While trying to uplaod media for a token, i get the following error: could not save instance due to restricions: server timed out
What are you trying to do? Trying to mint a few tokens of this liveset in order to send or list on marketplace.
A screenshot of the issue/error with the console visibile. Instructions here:
Sorry to hear you’ve had trouble uploading your work. I can see your Sep 27 1/1 of the Earthdance set went through and is minted and listed.
How many are you planning to mint?
Large audio files can time out on slower connections. For now, the best bet is to go to the Create menu, use 1 of 1 → “Token creator” (one token at a time) with your 164 MB file, which uploaded successfully before, on the strongest internet connection you can get. If it still times out, you might try exporting a smaller MP3 (eg. 192 kbps).
[Note: 1 of 1 → “Batch token creator” for a file this size will likely continue to throw an error; it uploads a file for every token at once, which at this size will time out.]
I’ll also pass this on to our team so large uploads work more smoothly. Let us know if you still run into the issue!
Sorry to hear you’ve had trouble uploading your work. I can see your Sep 27 1/1 of the Earthdance set went through and is minted and listed.
Thanks for the reply !! Yes thats correct, the 1/1 worked ok once i reduced the file size.
How many are you planning to mint?
TBH i don’t know, just wanted to mint maybe 10 or 20 for now…
Large audio files can time out on slower connections. For now, the best bet is to go to the Create menu, use 1 of 1 → “Token creator” (one token at a time) with your 164 MB file, which uploaded successfully before, on the strongest internet connection you can get. If it still times out, you might try exporting a smaller MP3 (eg. 192 kbps).
Thanks, that’s useful, actually that was my next plan.
[Note: 1 of 1 → “Batch token creator” for a file this size will likely continue to throw an error; it uploads a file for every token at once, which at this size will time out.]
I’ll also pass this on to our team so large uploads work more smoothly. Let us know if you still run into the issue!
Please beware of external links. Support will only be handled on this forum.