Error Checking Out

Manifold Support
1
  • What is your wallet address?
    0x355F74B714e9Cd14FcB8F4771dEab5c80CCA482f
  • A summary of the issue
    A collector trying to collect our nft keeps getting this error when checking out with card “collection id or clientid not found!”
  • What are you trying to do?
    Fix the solution so they can mint it
    photo_2025-04-17_10-00-30
    photo_2025-04-17_10-00-30960×1280 97.6 KB
1 Like
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Can you provide a link to the page they are looking to mint from?

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There is a known ongoing issue with Crossmint. We are talking to their team to fix this. We will keep you posted. Thank you for reaching out and sorry for the inconvenience.

5

Just updating here!

For now i’m reverting your claim page to our design from two weeks backs so that the crossmint integration works as expected! Apologies for that. Working closely with their team to find some solution.