Had someone try to mint a rare last night from this page:
transaction was stuck overnight, no mint.
This morning after finally getting the transaction canceled, she now gets an “ERROR MINTING. - ALREADY KNOWN” error and can’t try again.
What happened? Why does this happen? How do I fix it? She’s pissed off.
gm! We’ll need some additional information to investigate and understand what happened. Do you have the wallet address looking to mint? Do you know the device/browser etc?
MacBook Pro of some sort, Chrome
Wallet: 0xadF21A9e2277e387b3450fE38140449DE4E7AdE5
The Wallet being used is MetaMask
Looks like the mint transaction from that wallet is here: https://etherscan.io/tx/0xe3b16bcb9454e80f79a028a2dc8d215f3b51d99b9e49755d74e14a977a30f2f7
It appears they attempted to mint with a gas fee of 10 gwei, which is quite low and unlikely to execute. They may need to upgrade their MetaMask extension or look into their wallet settings.