I keep getting this error even though i tried creating the burn and redeem page through different wallets, not sure what to do
Thanks for reaching out - Is it possible for you to try this on a desktop/laptop? Can you try again and include a screenshot with the console visible? This will help us see the error you’re running into:
Hello is there another way to communicate ? Unfortunatly im unable to this on a laptop cause im traveling and i need it for an exhibition im a part of that i traveled for and i have to have it done through my phone, isnt there a way to fix this through the phone ?
So were you able to click “Create and Approve” button and accept on your wallet then this error happen? Or you just get this error after step 2 without clicking anything? It is really hard for us to investigate the issue without a proper console visible. Sorry for the inconvenience.
I get this error when i press publish
Thank you we are investigating. Will get back to you ASAP. Our first suspicion is something wrong with the your burn rule.
Yeah i didnt really understand the burn rule i have 4 editions that i wanna burn one of each to get the redeemable artwork but the wording of the rule makes it sound that i can burn 4 of any of them and the mechanism still work which is not what i want
We tracked down the issue (which isn’t currently handled on our side but we will). The reason it’s giving an error is because we weren’t able to detect the ‘burn’ function for any of these tokens because nobody currently holds them (we do a burn simulation to try and detect which burn interface is used) and the supportsInterface function isn’t implemented.
We’ll see what we can do to quickly resolve this for now, or you could resolve it if there was an address that held each of these tokens.
Alright, we released a fix to enhance our ability to detect the burn spec for the tokens being burnt. Can you try again?
Hello i just tried and still got the same error
This is the burn page im trying to publish
You’ll have to go and remove the burn rules and tokens, and re-add them for it to work.
Hello so i was able to publish the page after like you said there were some tokens minted from the contract that will be burned, but now my issue is i have 4 different tokens that i want people to mint 1 of each and together those 4 dufferent tokens can be burned into the redeemable token, from the options of rules im getting there doesnt seem to be that option, the only options i saw is either you can collect one of any if these 4 tokens to be redeemable but not all of them together, but all i want is for people to have one editions of C, one edition of M, one edition of Y and one edition of K and only then when they have one of each can they burn the redeemable CMYK and not just by burning one or the other but by burning them all together.