Error saving instance: Could not save instance due to restrictions: Request failed with status code 401

  • What is your wallet address?
    timenotspace.eth

  • A summary of the issue
    error when attempting to add new art piece as a claim page

  • What are you trying to do?
    add new media to existing contract and then create a new claim page (but can’t get that far)

  • A screenshot of the issue/error with the console. Instructions here:

  • What browser are you using?
    brave

  • What wallet are you using?
    metamask

Thanks for reaching out - Can you provide a bit more information about the file you’re trying to load? Is it an image/video, how big is it, file format etc

76mb mp4 file with a preview image as a 17mb gif

had no issue with previous mints with even larger files

Ok got it - Size isn’t an issue. Confirming this is an .mp4/h.264 codec?

yeah you can see this claim page from yesterday supporting a video/gif from the same export series as expected

Can you send the file to studio@manifold.xyz? We’ll investigate - Trying to replicate this now.