I set up a burn/redeem to return from BASE to ETH but it's not working!

Wallet Address:
0x79dcF0041389110F2B8f59bede669d80f2E5B949

Summary of the issue:
Manifold is not recognizing the tokens I selected as burn requirements, so holders are unable to start the Burn/Redeem process.

What I’m trying to do:
I created a Burn/Redeem where users need to burn selected tokens from one of my contracts in exchange for receiving a token on Ethereum.

There are three specific tokens selected as eligible burn tokens, and all three are on Base.

The problem is that Manifold does not seem to recognize wallets that currently hold these Base tokens. Even when a wallet contains the required tokens, the Burn/Redeem does not recognize them as eligible and therefore does not allow the burn/redeem process to start.

Burn/Redeem Address:
[KEEP IT TOGETHER | Manifold ]

Browser:
Google Chrome

Wallets tested:
Rabby Wallet and MetaMask

I tested the process with both wallets and encountered the same issue.


I’ve got 2 screenshots here showing that the wallet rektmeysvm.eth is a holder, but Manifold doesn’t recognize it!
Thanks

Hello!

We were able to identify the issues and a fix has been pushed to prevent this from happening again in the future.

Could you confirm if things look good on your side please?

1 Like

Yes, it’s fully done, and I completed my first burn
thanks for resolving the issue so quickly.
I have another question.
I’m an artist who’s built several contracts across different wallets, now I want to transfer all the contracts to a new wallet, for example named “MeysvmCreations”
Will this cause any issues in the Burn/Redeem process?
Is there anything specific I should pay attention to when transferring contract ownership to the new wallet?

Hi meysvm - great to hear the burn is fixed and working!

Nothing to worry about on the burn redeem front! Moving your contracts to a new wallet doesn’t impact your live burn/redeems. Your Ethereum contract keeps minting the redeem token the same way it does now; it is not dependent on who owns the contract.

To transfer contracts to a new wallet you will:

  1. transfer ownership via etherscan/basescan (etc)
  2. then, update your Studio workspace address to be associated with the new wallet

More detailed steps in these articles: Manifold Help Center

and this one is for compromised wallets but you’d take similar steps: Manifold Help Center

So you’d keep your same Studio acct just need to point Studio at the new wallet (after you’ve transferred the contracts).

Also a reminder: the Manifold Studio dashboard will only show contracts that have been deployed using Manifold Studio (we won’t show contracts deployed elsewhere). The Base collection your burn/redeem points at is one of those (for example).

Let me know if you have any other questions!