Incorrect Display Orientation of My ERC-1155 Open Claim NFT on OpenSea
The problem I am experiencing is that my ERC-1155 Open Claim NFT appears sideways only on the OpenSea platform. It is important to note that this is the first time I have used this platform to create an Open Claim NFT.
After the first piece was minted on OpenSea, I noticed that it was displaying sideways. I tried to fix it by reaching out to my collector and asking them to refresh the metadata and wait for some time, but unfortunately, that did not solve the problem. I then verified on other platforms like Etherscan, Arweave, Rarible, LooksRare, and x2y2, and found that the image was displayed correctly.
I attempted to communicate with OpenSea about the issue, but their response was that the problem was on my end, with my application or device. However, I then airdropped the NFT to two different wallets and attempted to refresh the metadata on various devices, but the issue persisted.
I am wondering if anyone else has experienced this problem or knows of a solution to fix the incorrect display orientation of my NFT on OpenSea.