Issues with Claims using the Claim Codes feature

We’ve recently become aware of an issue for Claims looking to use the Claim Codes feature. Claims deployed from Dec 11 - Dec 20th using claim codes maybe affected.

The Bug:
During the setup of Claim codes and proceeding to the next step, the Claim Codes feature was unselected, allowing creators to deploy a Claim page without the Claim Codes option selected.

The Resolution
The issue is now patched. If you’re affected and tokens have yet to be claimed, please create a new claim.

Apologies for the inconveniences and if you’re affected and unsure of how to resolve, please reach out to us at