Will need a bit more info here - When you say user do you mean a collector minting from your page? Or using Manifold itself? Any screenshots or more information will be helpful
Not clear what happened, but the pending transaction appears to have been completed, removing the blocking nounce. This is now fixed, thanks for your support.
After a few days, some transactions have been validated.
But there is one remaining still pending.
The transaction have been initiated by a user.
But even if it’s a user, an admin, a mint function or a specific called function, we had a few days of delay before the validating the transaction.
We have tried a few solution to cancel/replace the transaction but no one worked :
Replacing the transaction using MetaMask and the blocking nonce
Canceling and/or replacing the transaction using HardHat/ethers.js
Without any action from us, transactions have been validated.
In attachment, you’ll see a transaction initiated by a user still pending since a few days.