Need Assistance with Minting Issue

Manifold Support Feature Requests
1

Reached out to you guys on Twitter per the website (@manifoldxyz) but haven’t seen a response yet. As a result I decided to try and get in contact w/ you here.

Need help resolving a minting issue that occurred the other day when minting on your application. I minted quantity 2 of the BEN.ETH CRYPTO HYPE FACTORY NFT. Unfortunately I only received quantity 1. I’ve never seen this issue so I have no idea as to the WHY. I did verify the TxN hash and it does in fact show quantity 2. Yet I still only received 1.

Txn Hash: 0x9e3d1bbcd341481213d59f56d3b6a9d0f1f0212fc574d7ffffcab2a039c0d641

image

Thank you in advance for helping resolve this issue.

Trent

2

Gm - Where are you seeing that you own 1 token? Can you take a screenshot?

3

Of course. Give me one minute and I’ll send it.

4

Picture shows a little more than the BEN.ETH CRYPTO HYPE FACTORY NFT.

However, I thought that might be more helpful in showing the wallet only has the one NFT of this type.

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5

Not sure where this display is from but it seems like that address owns 2 tokens. If you head over to your contract on Etherscan - In the Read as Proxy section there’s a 2. BalanceOf

If you enter the wallet address/tokenID into the fields it will give you the number of tokens owned by that wallet.

6

The display is from Metamask wallet. As for the data you reference, I completely agree and noted the same. This is so weird. I even connected my wallet to OpenSea and even there when viewing what is in this wallet it still only shows the one NFT of this type.