Stuck on Goerli testnet stage

although I have minted a token on testnet still I am seeing on my contract a test out request for minting …
why it doesn’t disappear ? I have minted and it worked and I deleted the token on mainnet as well as it was visible.
what to do next ? why it is so complicated ?
can support team fix this for me please ? It is stuck for months now and I can’t mint and receive tokens
my purchased tokens are also not visible
'thanks

There’s not enough information here to help. Please see the guides here:

And post screenshots with further questions if the videos don’t help.

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Click the tokens tab to mint tokens.